What we do

Practical AI services for businesses that want results, not reports

Every engagement starts with understanding what's actually happening in your business before anything gets automated.

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Assessment

AI Readiness Assessment

Answer a few questions about your business and get a personalised AI Readiness Report with your score, your top AI opportunities, what's holding you back, and practical next steps.

  • AI Readiness Score, 1 to 5 scale
  • Top 3 automation opportunities, ranked by effort and impact
  • Honest assessment of what's blocking you
  • A concrete first step, not vague advice
  • Report emailed within 5 minutes
Start for free → no account needed
Fixed Fee

Discovery Sprint

A focused 2-week engagement where we map your most important workflows, identify the best candidates for automation, and hand you a prioritised plan with enough detail to act on it.

  • Structured discovery sessions with your team
  • Workflow maps for your top 3 to 5 processes
  • Automation opportunity scorecard, effort vs. impact
  • Guardrails, exception handling and human oversight model
  • A prioritised 90-day implementation plan
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Managed Service

Managed AI Workflow Service

One useful AI-supported workflow built, monitored and improved each month. We start with repeatable work that slows your team down, then build a practical assistant around it with human oversight and clear exception handling.

  • Monthly workflow selection and scoping
  • First working prototype within a week where the workflow is clear
  • Build and deployment using your existing tools
  • Shared request board for improvements and priorities
  • Monthly report on what is running, what improved, and the next bottleneck
  • Monitoring and fixes before small issues become client problems
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Advisory

Fractional AI Advisor

A senior AI transformation practitioner available to your leadership team on a part-time basis. Useful if you are making decisions about AI tools, vendors, or strategy and need someone who has been there to sense-check your thinking.

  • Regular strategy sessions (fortnightly or monthly)
  • AI vendor and tool evaluation support
  • Governance and policy guidance
  • Ad-hoc input on decisions as they come up
  • No long-term commitment required
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How we work

Principles we will not compromise on

Every engagement is different, but these stay constant.

Fix the process first

AI on top of a broken process is just a faster broken process. We map and fix workflows before we automate anything.

Work where your team already works

We design around email, Slack, spreadsheets, CRM systems and shared drives before asking anyone to learn a new tool.

Honest about what will not work

Not every workflow is worth automating. We will tell you which ones are not ready, and why, before you spend time on them.

Built, monitored and improved

A workflow is not finished when it first runs. We watch what happens, fix problems early and improve it as your team learns.

Managed AI workflows

What a managed AI workflow looks like

A managed AI workflow is not a chatbot bolted onto your business. It is a repeatable piece of work redesigned around the tools, data and decisions your team already uses.

Handles repeatable steps

Drafting replies, triaging requests, preparing documents, chasing missing information or updating records.

Flags exceptions

The assistant handles the routine work and highlights anything uncertain, risky or unusual for a person to review.

Keeps humans in control

People still make the decisions that matter. The workflow removes avoidable drag around them.

Improves over time

Requests go onto a shared board, priorities stay visible, and improvements are managed rather than scattered through email.

"AI on top of a broken process is just a faster broken process."

Rethink Works was founded by Sanjiv Ranjan, a delivery and AI transformation practitioner with 25 years' experience, including leading the deployment of the BBC's first production AI tool. Every service we offer starts from the same place: understanding what's actually happening before recommending what to change.

Not sure which service fits?

Start with the free assessment. It takes 5 minutes and gives you enough to know whether you are ready for a discovery sprint, a managed workflow service, or just some pointers to get going on your own.

Take the Free Assessment → Book a workflow demo